Thank you for choosing Sole Village! Enjoy a seamless and reliable shipping experience with us, whether you're shopping domestically or internationally. Review our shipping policy for order processing, estimated delivery times, and other essential information.
Order Processing: Your order will be processed within 1-3 working days (Monday to Friday, excluding public holidays) after placement.
Estimated Delivery Times:
- Ontario and Quebec: 1-3 business days
- Other Canadian provinces: 3-7 business days
- International: 3-10 business days
Tracking and Confirmation: Stay informed with our provided tracking information. You'll receive an email notification with tracking details when your order is dispatched. Please ensure your email address is accurate and regularly checked.
Shipping Address: Double-check and ensure accuracy and completeness of your shipping address. We can't be held responsible for delays or undelivered packages due to incorrect or incomplete addresses. Contact us promptly for any necessary shipping address changes.
Lost or Damaged Packages: We take precautions to protect your order, but we're not liable for any lost, stolen, or damaged packages during transit.
Thank you for your trust in Sole Village. We appreciate your business!